FAQ

Frequently Asked Questions

We currently specialize in rubber watch straps designed specifically for the Omega X Swatch MoonSwatch series. Our straps are available in multiple colors and styles to suit your preferences.

Yes, our rubber watch straps are waterproof and ideal for outdoor use, making them a popular choice among divers and adventurers.

Our straps are made from high-quality rubber and come with a 304L stainless steel buckle for added durability and style.

No, the watch is not included. Our straps are third-party accessories designed for use with compatible Omega watch models.

No, our straps are not manufactured or endorsed by The Swatch Group Ltd or Omega. They are designed as third-party accessories.

For any inquiries or assistance, please reach out to us via email atinfo@wristigo.com.

Shipping

Yes, we ship worldwide from our warehouse in Stockholm, Sweden. Enjoy free standard shipping on orders over $60. Shipping fees apply to orders below this amount, with rates varying based on location and shipping method.

  • SWEDEN: $2 (Postnord)
  • EUROPE STANDARD: $6 (UPS)
  • EUROPE EXPRESS: $10 (UPS)
  • OUTSIDE EUROPE STANDARD: $10 (UPS)
  • OUTSIDE EUROPE EXPRESS: $16 (UPS)

Delivery times vary by region:

  • SWEDEN: 1-3 business days
  • EUROPE: 1-3 business days
  • NORTH AMERICA: 2-4 business days
  • ASIA: 2-5 business days
  • MIDDLE EAST: 2-5 business days
  • OTHER REGIONS: 2-5 business days

Payment

We offer a variety of payment options through Shopify Payments, including major credit cards like Visa, MasterCard, and American Express, as well as PayPal. Additionally, we provide Klarna as a payment option, allowing you to pay immediately, later, or in installments.

Yes, all prices include VAT. However, orders shipped outside the European Union may be subject to additional customs duties and import taxes, determined by your local customs agency.

Returns

We offer a 14-day return policy, and returns are free of charge. If you're not satisfied with your purchase, you can return it within this period.

Still need help? Send us a note.

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